Privacy Policy

This Privacy Policy explains how Stack Reviews (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our website and services (collectively, the “Services”).

By our Services, you agree to the practices described in this Privacy Policy. If you do not agree, you should not use the Services.

Questions or concerns? Contact us at help@stacksaas.com.

Summary of Key Points

  • We collect personal information you provide and limited technical data.
  • We do not process sensitive personal data.
  • We do not buy or import data from third parties.
  • We use data to operate the platform, manage accounts, and comply with laws.
  • We only share data with trusted providers when required.
  • Your rights vary depending on your jurisdiction.

1. What Information Do We Collect?

Information You Provide

  • Name and email address
  • Account login details
  • Billing information (processed by third-party providers)
  • Content submitted through reviews, forms, or support requests

Payment Data

Payments are processed securely by third-party payment processors such as Stripe. We do not store full payment card details.

Automatically Collected Information

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Usage data such as pages viewed and actions taken
  • Log files and error diagnostics
  • Cookies and similar tracking technologies

2. How Do We Process Your Information?

We use personal information to:

  • Operate and maintain the Stack Reviews platform
  • Manage user accounts, subscriptions, and billing
  • Enable posting, display, and moderation of reviews
  • Communicate updates, service notices, and support responses
  • Ensure platform security and prevent fraud
  • Comply with legal and regulatory obligations

We do not sell personal data.

3. Legal Bases for Processing (GDPR / UK GDPR)

  • Performance of a contract
  • Legal obligations
  • Legitimate interests
  • Consent, where applicable

You may withdraw consent at any time by contacting help@stacksaas.com.

4. When and With Whom Do We Share Data?

We only share personal data when necessary to provide the Services, including with:

  • Payment processors (e.g., Stripe)
  • Hosting and infrastructure providers
  • Email, analytics, and customer support tools

We may also disclose information if required by law, court order, or regulatory request.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to support authentication, analytics, and overall functionality. Disabling cookies may impact certain features.

6. Data Retention

We retain personal data for as long as your account is active or as necessary to provide the Services.

  • Data may be retained longer where required by law
  • Review content may remain visible unless removed or anonymized

7. Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system is completely secure.

8. Children’s Data

Our Services are not intended for users under 18. We do not knowingly collect personal data from minors.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Request data portability

10. International Data Transfers

Our Services are hosted in the European Union. Transfers outside the EU are protected by appropriate safeguards.

11. Do Not Track

We do not currently respond to browser “Do Not Track” signals.

12. Updates to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated where required.